Shipping Policy

Currently, we are only able to accept online orders to shipping addresses within the continental United States and do not ship internationally. To ensure secure delivery of your order Frederick Outlet does not ship orders to post office boxes.

All orders over $100.00 ship FREE.

All orders under $100.00 are charged a flat-rate shipping fee of $10.00 per order.

You can expect delivery of most items within 3-7 business days of your order.

Return Policy

If you're not 100% pleased with your purchase, we'll gladly provide an exchange or refund your purchase price (excluding discounts, and shipping and handling charges) for items returned in their original factory condition within 30 days from the date of purchase. Merchandise must be in original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories. Return postage is the responsibility of the customer. Once we receive your return, we will issue a refund within 7 business days. Refunds will be made in your original form of payment.

We cannot exchange or credit altered, monogrammed, perishable, customized, or personalized items. Used merchandise cannot be returned unless defective.

All orders need a Return Merchandise Authorization before returning. Please contact us for complete details, or for assistance in returning or exchanging your purchase.